At Selected Fashion Clothing Stores, we combine premium menswear with exceptional service, ensuring your shopping experience is as refined as our collections. Below you’ll find detailed information about our shipping options and straightforward return process.
Shipping Information
We deliver worldwide (excluding certain Asian territories and remote regions) with two convenient shipping options:
Standard Shipping: $12.95 via DHL or FedEx
- Order processing: 1-2 business days
- Delivery time: 10-15 business days after dispatch
Free Shipping: Available on orders over $50 via EMS
- Order processing: 1-2 business days
- Delivery time: 15-25 business days after dispatch
All orders are carefully packaged to ensure your premium menswear arrives in perfect condition. You’ll receive tracking information once your order ships.
Returns & Exchanges
We accept returns within 15 days of delivery for most items in original condition with tags attached. Our returns process mirrors the precision of our tailored garments:
Eligibility Requirements
- Items must be unworn, unwashed, and free of alterations
- Original packaging and tags must be included
- Proof of purchase is required
- Returns must be initiated within 15 days of delivery
For hygiene and quality reasons, we cannot accept returns on underwear (Boxers & Lounge), jewelry, and personalized items unless faulty.
Return Process
- Initiate Your Return: Email our concierge team at [email protected] with your request using the template below.
- Receive Authorization: We’ll respond within 48 hours with return instructions and an RMA number.
- Package Your Items: Securely pack the merchandise with original tags and include the order confirmation.
- Ship Your Return: Send via your preferred carrier to: Selected Fashion Clothing Stores
Returns Department
2772 Mulberry Street
Lufkin, TX 75901
United States
Exchange Process
For exchanges, follow the return process above and specify your desired replacement item in your request. We’ll process the exchange once we receive your original item, subject to availability.
Refund Information
- Refunds are issued to the original payment method within 7-10 business days after we receive and inspect your return
- Original shipping fees are non-refundable
- Return shipping costs are the customer’s responsibility
- International returns may be subject to customs fees which we cannot refund
Return Request Template
Subject: Return Request – Order #[Your Order Number]
Dear Selected Fashion Concierge,
I would like to request a return/exchange for my recent order #[Your Order Number].
Details:
– Item Name:
– Size/Color:
– Reason for Return:
[For exchanges, please specify desired replacement item here]
I confirm the item is in its original condition with tags attached. Please provide return authorization and instructions at your earliest convenience.
Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number]
International Returns
For our global clientele (excluding certain Asian territories and remote regions):
- Mark the package as “Returned Goods” to avoid customs charges
- We recommend using a trackable shipping service
- Refunds will be processed in USD and may vary based on exchange rates
Our shipping and returns policy reflects the same commitment to quality and service that defines every polo, dress shirt, and accessory in our collections. For any questions, our concierge team is available at [email protected].
